Description
Living in the pandemic has exposed lots of relationship challenges on a personal and professional level, poor communication being one of them. The COVID-19 pandemic resulted in exponential growth in teletherapy services. This paradigm shift did not require training in delivering telehealth services and came without uniform standards of practice. However, it is acknowledged that mental health professionals providing telehealth services need advanced communication skills.
This communication’s skill building training will introduce clinicians to the Kendall’s Life Languages System of Communication, also known as the 7 Life Languages™ Profile (Kendall & Kendall, 2019). This communication tool captures how people communicate based on how they act, think, and feel. Clinicians will learn the concept of conscious communication, which will help them to listen with empathy, speak responsibly, build relationship equity with their clients, and help clients effectively manage conflict.
About the Presenter:
Veronica Powell, PhD, LPC. has practiced as a Behavioral Health Clinician and trainer for more than 25 years, Dr. Powell's mission is to transform the lives of her clients so that they will experience sustained holistic emotional, mental and behavioral health growth. She describes herself as an "Educator of Life" with expertise in the areas of trauma informed care, substance abuse, communication and emotional intelligence.
Learning Objectives:
- Discuss and gain awareness of their communication languages.
- Identify and understand the communication languages of others.
- Engage in conscious communication in the teletherapy setting.
- Identify and apply the four keys to communication success.
Agenda:
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Introductions: Overview of state of Teletherapy Services in Mental Health |
15 minutes |
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Introduction to the 7 Life Languages
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30 minutes |
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Unpacking the Life Languages Profile (Character, Communication, Effectiveness)
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30 minutes |
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What Life Languages can do for you?
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15 minutes |
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Barriers to Effective Communication in Teletherapy environment
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30 minutes |
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Break |
10 minutes |
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Activity: Group Case Study |
30 minutes |
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What is Conscious Communication? |
15 minutes |
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Keys to Communication Success |
10 minutes |
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Activity: Role Play-Teletherapy Session |
20 minutes |
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Break |
10 minutes |
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Communication Blue Print |
10 minutes |
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Q & A Next Steps/ Action Plan |
15 minutes |
Accreditation - This Webinar Offers 4 Continuing Education Credits
This webinar is recorded and will not grant live credits. It grants Credits as listed below.
- CE You! is an approved sponsor of the Maryland Board of Social Work Examiners for continuing education credits for licensed social workers in Maryland.
CE You! maintains responsibility for this program. - Therapist Express is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists. #CAT-0122.
- Therapist Express is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0129.
- Therapist Express is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0325.
- Therapist Express is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0275.
- Therapist Express is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0774.
This presentation is open to:
- Behavior Analysts
- Social Workers
- Professional Counselors
- Therapists
- Psychologists
- Licensed Mental Health Practitioners
- Medical Doctors and Other Health Professionals
- Other professionals interacting with populations engaged in mental health based services
This online class is offered at an intermediate level, and is beneficial for an intermediate level clinician:
- New practitioners who wish to gain enhanced insight surrounding the topic
- Experienced practitioners who seek to increase and expand fundamental knowledge surrounding the subject matter
- Advanced practitioners seeking to review concepts and reinforce practice skills and/or access additional consultation
- Managers seeking to broaden micro and/or macro perspectives
Additional information
- Refunds: Registrants who are unable to attend a NEFESH seminar or live webinars may ask for, and will receive, a credit or refund (your choice). Refund requests will be processed within 3 business days. When an attendee knows in advance that they are unable to attend we ask that they inform NEFESH ahead of time by emailing secretary@nefeshinternational.org or by calling or texting 201-384-0084 this allows us to free up the spot in the training in the event that a training is at or near capacity.
- Disability Access: If you require ADA accommodations, please contact our office 30 days or more before the event. We cannot ensure accommodations without adequate prior notification.
- Please Note: Licensing Boards change regulations often, and while we attempt to stay abreast of their most recent changes, if you have questions or concerns about this course meeting your specific board’s approval, we recommend you contact your board directly.
- The grievance policy for trainings provided by NEFESH is available here
- Satisfactory Completion: Certificates are available after satisfactory course completion in your account or by clicking here
- Participants will receive their certificate electronically upon completion of the webinar and course evaluation form.
- There is no conflict of interest or commercial support for this program.
- System Requirements: Any device (such as a computer, tablet, or phone), Dual-Core 2 GHz or higher processor, and at least 4 GB of RAM capable of running a Zoom session, along with a stable internet connection.
- Although early registration is recommended for this class in order to ensure the best experience, attendees may register and join until the start of the program